MEMBER DATA REPORTING FAQ NOW AVAILABLE - PREPARING FOR THE EMPLOYER PORTAL
As the Ohio Police & Fire Pension Fund (OP&F) prepares for the transition to our new pension administration system, tentatively planned for October 2026, we are launching a series of communications to help you get ready.
What is Member Data Reporting (MDR)?
MDR is the new, standardized method for reporting member demographic and employment updates through the Employer Portal. This includes events such as new hires, terminations, leaves of absence, and demographic changes.
We are pleased to share the first resource in this series, the Member Data Reporting FAQ below for your reference:
Employer FAQ:
1. What is the Member Data Report (MDR)?
The Member Data Report is the new standard way to report member demographic and employment related updates in the Employer Portal. This includes new member enrollment, address changes, terminations, leaves of absence, reinstatements, and other employment events.
2. How is the MDR different from the Work History Report (WHR)?
MDR answers: Who is this employee and how are they classified? It is submitted as needed, only for members with updates.
WHR answers: What happened this pay period? It is submitted each month and includes your full list of employees.
3. When should employers submit a Member Data Report (MDR)?
You should submit an MDR whenever a member’s information needs to be added or updated, such as:
New hire/new member enrollment
Termination, layoff, or death
Employment status or leave-related events
Address or other key demographic updates
4. What is changing with MDR in the new system?
Key changes include:
Paperless process: MDR information will be submitted electronically through the Employer Portal.
Guided entry: The system will prompt employers to complete required fields, flag missing or inconsistent information, and send reminders when follow-up is needed.
Process dependency: In some cases, the system may prevent submission of a Work History Report until required member data is provided, helping to reduce downstream errors.
5. Will employers still complete paper forms or email/fax documents?
No. Once the new system launches, paper forms will no longer be accepted, and sensitive documents should not be mailed, faxed, or emailed. Required documents must be uploaded through the Employer Portal.
6. What supporting documents will employers need to upload?
Employers will submit required documentation through secure upload in the Employer Portal. This includes enrollment-related documentation and, when applicable, Pre-Employment Physical (PEP) documentation, such as the medical questionnaire, doctor’s certification, and any required test results.
7. How do effective dates impact MDR submissions?
Effective dates help OP&F understand when a change occurred and support downstream processing.
Entering the correct effective date helps ensure the right action is applied at the right point in the member record.
8. What security and access changes should employers plan for?
The Employer Portal will use stronger security controls, including:
Individual user credentials (no shared logins)
Multi-factor authentication through PingID
Approved email domain requirements (personal email domains will not be accepted)
Automatic logout after inactivity
9. When will training and support materials be available?
Training invitations and support resources, including job aids, reference guides, and topical FAQs, will be shared in advance of launch. Employers should check the Employer Knowledge Hub regularly for the latest materials and upcoming training information.
10. Who do I contact if I have questions?
Check the Employer Knowledge Hub regularly for updated resources. If you cannot find what you need there, email Employer NPAS at employernpas@op-f.org.
Access the Employer Knowledge Hub
For additional guidance and supporting materials, please visit the Employer Knowledge Hub:
https://opf-employer-npas.org
Password: OhioFirePolice9!
Some web browsers may pop up with a message asking for access the first time you log in. Click "Allow" to ensure your access to the site.The Employer Knowledge Hub includes:
• MDR file specifications
• MDR samples
• FAQs and job aids
• Ongoing updates and training materials
We strongly encourage you to visit the Knowledge Hub regularly, as it will serve as the centralized resource for all updates, guidance, and training opportunities leading up to the transition.
If you have questions after reviewing the FAQ and Knowledge Hub materials, please contact the Employer NPAS team at employernpas@op-f.org.
Posted 6/9/2026